Compliance Manager in Brooklyn, NY at Pinnacle

Date Posted: 11/19/2020

Job Snapshot

  • Employee Type:
  • Location:
    Brooklyn, NY
  • Job Type:
  • Experience:
    2 - 4 years
  • Date Posted:

Job Description

Location: Prospect Park South - Aff58031

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 35 states and 25 major metropolitan areas. Headquartered in Dallas, Pinnacle has city offices in 10 states across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.


Senior Compliance Managers monitor the affordable component on all affordable apartment communities. Perform a full range of resident file reviews, regulatory reporting and assist with agency audits. Supervise Compliance Specialists. Work is performed according to generally accepted standards and within policies included in state and federal law and administrative regulations. Senior Compliance Managers must exercise independent judgment and are subject to periodic reviews on the basis of results achieved.


  • Reviews new applicant files and recertification packages for regulatory eligibility
  • Provides support and guidance to on-site teams through e-mails and phone calls
  • Provides support and guidance to regional managers
  • Monitors continuing program compliance for properties
  • Participates in and may instruct company-provided training
  • Supervises Compliance Specialists
  • Reviews and updates “Reports Due” spreadsheet
  • Attends regularly scheduled meetings with supervisor to review/discuss issues
  • Holds weekly calls with “At Risk Properties” to review/discuss issues
  • Reviews occupancy summaries and unit status reports
  • Prepares upcoming recertification summary
  • Assists in preparing sites for agency reviews
  • Assists in preparing responses to on-site agency review reports
  • Responds to various questions and issues regarding site reviews
  • Travels to properties to attend state audits or assist “At Risk” properties as needed
  • Reports audit findings to Regional Managers and assists management with recommendations to develop appropriate action plans to address identified risks
  • Responsible for the accurate and timely submission of all regulatory required reports
  • Updates monthly audit status reports
  • Updates property contact sheets
  • Tracks benchmarking and prepares monthly benchmarking reports
  • Updates Rental Information Sheets as needed
  • Obtains utility allowance updates from public housing authorities
  • Ensures sensitive data is secure and managed appropriately within the compliance department and throughout the organization
  • Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence and discretion
  • Performs other tasks as required when directed by Company management

Job Requirements


  • Four plus years of Affordable Housing Compliance
  • High school diploma or equivalent for this position; Bachelors degree in a related area preferred
  • State or Federal certification in Affordable Housing

Skills and ability:

  • Ability to read, analyze and interpret regulatory agreements, reports, and legal documents
  • Analytical thinking, data collection, problem solving, and decision making are essential
  • Ability to follow and apply National Practices
  • Ability to use a personal computer and advanced working knowledge of e-mail, Microsoft Word, Excel, and PowerPoint
  • Ability to use property-specific software programs
  • Ability to use general office equipment, such as telephone, fax machine, printer, and copier
  • Excellent customer service and interpersonal skills; ability to relate to others
  • Professional verbal and written communication skills
  • Strong organizational and time-management skills
  • Ability to multi-task
  • Ability to make quick and effective decisions
  • Must be creative, decisive, and self-directed
  • Ability to analyze and resolve problems
  • Ability to set and meet goals
  • Ability to consistently meet deadlines
  • Ability to maintain flexibility and creativity in a variety of situations
  • Ability to maintain confidentiality
  • Ability to respond effectively to sensitive inquires or complaints
  • Ability to travel on all forms of commercial transportation
  • Other requirements:
  • This position will be interfacing with operations, clients and the client’s customers. Therefore, the successful candidate must be enthusiastic, dedicated, self-starting, and professional in appearance. The individual must promote unified, collaborative environments both in person and remotely via a variety of electronic communication methods. Also, exhibit good leadership abilities with the highest degree of integrity.      

Cognitive Requirements:

  • Ability to compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, instruct, and communicate
  • Ability to handle tight deadlines with competing priorities


Physical demands:

  • Ability to sit for extended periods of time
  • Frequent use of fingers, handling, feeling, talking, and hearing
  • Moderate standing, reaching, walking, stooping, and lifting
  • Sustains substantially recurring movement to fingers, hands, and wrists
  • Ability to lift and/or move up to 20 pounds

working Conditions:

  • Standard office working environment



  • Some local or national travel may be required