Human Resources Generalist in Bellevue, WA at Pinnacle

Date Posted: 1/10/2020

Job Snapshot

Job Description

Location: Regional Office - Bellevue, WA

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 35 states and 25 major metropolitan areas. Headquartered in Dallas, Pinnacle has city offices in 10 states across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

Job Summary:

The Human Resources Generalist will serve as the main point of contact for leave of absences and will work collaboratively with the Human Resources team to provide HR support to the Pinnacle organization.   



  • Partner with third-party leave administrator to monitor FMLA, ADA, STD, LTD and personal leaves in accordance with Pinnacle policies.
  • Work closely with team members, managers and third-party leave administrator to ensure that all relevant medical documentation is submitted for timely consideration.  Maintain appropriate contact with team members on leave and coordinates all aspects of return to work from leave.  Identify, research and resolve issues and escalate as appropriate.
  • Manage administrative aspects of leave, including working with Payroll to ensure that pay for team members on leave is accurate.
  • Deliver excellent customer service by responding to inquiries from managers and team members on a variety of HR related topics, policies and procedures.
  • Advise and coach managers on the Pinnacle corrective action process.  May assist HR Business Partner with review and approval of written corrective action documents.
  • Assist in conducting investigations as needed related to specific issues initiated from the ethics report line and other contacts within Human Resources.
  • Create accounts and setup users for all Pinnacle HR related software systems within the assigned region.
  • Approve documents for addition to personnel files in HRIS system.
  • Manage unemployment claims process for the assigned region in coordination with the unemployment claims management vendor.
  • Assist with onboarding activities for new property acquisitions.
  • Generate loss of management letters for team members at lost properties.
  • Recommend new approaches, policies and procedures to effect continual improvements in measureable efficiencies of the Human Resources department and services performed.
  • Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
  • Perform other duties and assignments as needed.

Job Requirements

REQUIREMENTS (Specific knowledge, skills, education and abilities):


  • Strong understanding of human resources policies, procedures and benefits administration
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
  • Ultipro or like/similar HRIS system experience is required
  • Thorough knowledge of applicable laws (ADA, Federal and State Leave laws, ERISA, FMLA, FLSA, HIPAA, DOL, PPACA, etc.)
  • Excellent verbal and written communication skills
  • Ability to maintain a high level of confidentiality


  • Undergraduate degree (Business, Human Resources or related field) education or equivalent preferred.  PHR/SPHR certification is highly desirable.
  • 3 to 5 years of Human Resources experience, experience administering leave of absences required.


The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The work is described as light in physical demand. The employee frequently is required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.


Normal office work environment with little or no exposure to undesirable elements. May have contact with business machine toner chemicals.