Maintenance Coordinator in Hyattsville, MD at Pinnacle

Date Posted: 8/19/2019

Job Snapshot

Job Description

Location: Villages at Morgan Metro- RES55041

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states. Headquartered in Dallas, Pinnacle has offices in 16 cities across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.


The Maintenance Coordinator should endeavor to provide excellent customer service to clients, residents, prospective residents, guests, and vendors.  Maintenance Coordinators have a hyper focus on managing the physical asset.  


  • Walking all move outs
  • Obtaining bids for repairs
  • Scheduling vendors
  • Maintaining the Make-Ready board
  • Writing the maintenance team schedule
  • Overseeing safety meetings
  • Completing monthly preventative maintenance checklist
  • Entering purchase orders for all scheduled work and ordered parts
  • Monitoring work order completion and updating Yardi with completion notes as well as updating residents on work order delays.
  • Handled all escalated service complaints
  • Walk each make-ready for quality control, completing a written checklist on each unit prior to move in
  • Ensure keys and remotes are ready prior to move in
  • Supervise trash management 
  • Drive property daily



Job Requirements


  • Strong interpersonal, communication, organization, writing and computer skills, including Microsoft Office Suite
  • Ability to effectively interact and work with individuals from diverse backgrounds
  • Attention to detail
  • Ability to multi-task and work effectively in both a team and individual setting
  • Flexibility and ability to manage a complex workload in varied work environments
  • Understand the characteristics of the resident population and property in which they serve.
  • Develop positive relationships with residents.
  • Effective communication and customer service skills



  • High school diploma or equivalent required
  • Previous experience in property management; Assistant Property Manager experience preferred
  • Proficient in Yardi property management software or other similar property management software preferred