Operations Analyst in Maitland, FL at Pinnacle

Date Posted: 7/8/2019

Job Snapshot

Job Description

Location: Regional Office - Maitland, FL

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states. Headquartered in Dallas, Pinnacle has offices in 16 cities across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

Job Summary:

The Operations Analyst will interpret and implement financial and operational concepts or techniques in support of managerial and financial planning, reporting and analysis.  This position will report to the Performance Management Director.


  • Coordinate ongoing collection of operational and financial data from new business opportunities.
  • Obtain and mine opportunities to increase current data set to assist in operational analysis.
  • Consolidate and report trends, including underwriting and asset analysis.
  • Utilize Rentlytics to consolidate and report trends, including variance reporting and asset analysis.
  • Responsible for review of data driven reports related to usability and ensuring accuracy, consistency and quality.
  • Assist in the development and completion of periodic reports stemming from market data.
  • Assist with the development, implementation and collection of information required to track business activity, work efficacy, and other operating performance measurement criteria. Create templates or other data collection tools as needed.
  • Create and disseminate data driven from collected market information, working with operational teams to ensure seamless transitions.
  • Assess new methods and tools and provide management with updates and recommendations of changes to systems or processes.
  • Interface with procurement, accounting, and project management personnel on various projects as needed.
  • Present to various clients, supervisors and asset employees, as required.
  • Achieves high productivity through reliable and punctual attendance and reports any tardiness, attendance and disciplinary issues to immediate supervisor.
  • Other duties as assigned.

Job Requirements


To perform this role successfully, an individual must be able to perform all essential functions satisfactorily.  The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Intermediate to advanced proficiency in MS Office, specifically Microsoft Excel
  • Ability to pull and comprehend reports from Yardi and various market data sources
  • Ability to work independently and in team situations
  • Strong organizational, communication (written and verbal), interpersonal and multitasking skills


  • Bachelor’s Degree in Business Administration or other specialized functional area (management, finance, real estate, accounting, etc) required
  • Minimum of 2 years’ experience
  • Real estate or management operations experience preferred


Up to 10% travel