Property Maintenance Director in The Colony, TX at Pinnacle

Date Posted: 11/7/2018

Job Snapshot

Job Description

Location: The Flatiron District at Austin Ranch - res54411

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states and 25 major metropolitan areas. Headquartered in Dallas, Pinnacle has city offices in 10 states across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

Job Summary:
The Property Maintenance Director provides maintenance support and is accountable for delivering on our commitments to our residents at large or multifaceted properties.  This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Property Maintenance Director responds to our resident's service request and is instrumental in helping Pinnacle deliver superior customer service to our residents.

• Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common-area needs to the manager.
• Schedules and performs preventative maintenance, and records such activities.
• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training programs as required by Pinnacle and local city and state jurisdictions.
• Provide superior customer service and represents the company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.
• Performs duties as assigned in a timely manner.
• Dresses per Pinnacle appearance standards.
• Maintains and safeguards all company tools and equipment.
• Perform any other related duties as required or assigned.


Job Requirements

• Knowledge of safe use of cleaning agents, and equipment used to perform job duties
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
• Advanced knowledge of maintenance functions within the multi-family industry.
• Must be able to work any shift Sunday-Saturday to support the company's business needs.

• High School or equivalent
• 3 years related experience as a Maintenance Supervisor and/or training or equivalent combination of education and experience

• Must possess a valid Driver's License.
• Pool certification required where applicable.
• CPO if required by city or state.
• EPA 608 - Minimum of Type II


Supervises multiple non-supervisory employee(s).  Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.  Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.


• Ability to sit for extended periods of time, moderate standing, reaching, walking, stooping, and lifting, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision
• Ability to lift and/or move up to 100 pounds


While performing the functions of this job, the employee is regularly exposed to work near moving mechanical parts, work in high, precarious places, outdoor weather conditions; frequently exposed to fumes or airborne particles; and occasionally exposed to toxic or caustic chemicals, extreme heat, risk of electrical shock, vibration.  The noise level in the work environment is usually moderate.


Must have basic hand tools:  Meters, screwdrivers, pliers, assorted wrenches, hammer, etc.
It is recommended that the Property Maintenance Director possess the following tools:
• Assorted screwdrivers, Phillips and flat, small and large.
• Pliers 6"-8"
• Adjustable wrench
• Assorted Nut Drivers
• Socket sets
• Allen wrenches
• Electric Multi-Meter
• Manifold gauge set
• Claw Hammer
• Cordless drill
• Saw-hacksaw and wood saw
• Needle nose pliers
• Wire cutters
• Wire strippers/crimpers
• Flash light
• 6" and 24" levels
• Tape measure
• Wood chisel
• Keyhole saw
• Razor Knife