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Regional Association Coordinator in Bellevue, WA at Pinnacle

Date Posted: 3/15/2019

Job Snapshot

Job Description

Location: Regional Office - Bellevue, WA

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states. Headquartered in Dallas, Pinnacle has offices in 16 cities across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry. 

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

About the job...

Job Summary:

The Regional Association Coordinator is responsible for the administration and coordination or work within the Association Division and its communities.  The primary focus of this role is to provide oversight, communication and direction to the residents in each community and the various vendors and internal customers assisting.


The Regional Association Coordinator will assist the Regional Association Manager (RAM) and perform duties to include:

  • Current knowledge of Federal, State and Local statutes and regulations.
  • Working knowledge of portfolio’s governing documents.
  • Maintain courteous communications with owners and vendors.
  • Timely response to all communications (telephone and email), expected return time to communication is 24-business hours.
  • Provide current status and action file on all portfolio communities upon request; maintain solid working knowledge of property status, events, concerns, etc.
  • Prepare and submit written reports to the RAM to provide to the Board of Directors within 48 hours of Board meetings, annual meetings, and special meetings as needed.
  • Prepare and deliver financial items, contracts, etc. per management agreement conditions, and/or in advance of monthly Board meetings as directed by the RAM.
  • Work within established budgets, variations to be reported to Board of Directors.
  • Report all accidents and emergency situations to appropriate persons and Board of Directors immediately, prepare and maintain proper reports.
  • Coordinate property inspections in accordance with the management agreement. Send out necessary violation letters in a timely fashion, address maintenance needs with appropriate vendors.
  • Assist with the preparation of annual budgets for portfolio communities; RAM, Regional Director and Vice President to review all budgets prior to disbursement to Board of Directors for review and approval.
  • Provide Project List/Annual Maintenance items (Reserve/Operating) to RAM and Board one month after budget is approved, verify timeframe of work to be completed during the year, and when bids will be available.
  • Track and bid community Insurance needs and policies.
  • Update and provide Annual Maintenance items to RAM and Board as scheduled; when maintenance items are planned. Provide scope of work to Board for approval prior to collecting bids. Once bids are received provide bid breakdown packet to Board including scope, bid cost, budget available, any variables/discounts/offers copy of bids for Board review and selection.
  • Prepare and distribute adequate notice for any maintenance work in the Community or any events/functions that require homeowner preparation/awareness at least 72-hours in advance and/or in compliance with governing document requirements for proper notice.
  • Ensure communities are clean, safe and well maintained.
  • Ensure all common area maintenance requests are handled in an immediate on-call basis, within 24 hours.
  • Inspect on a regular basis, facilities and grounds, noting deficiencies, and working with the board to take action.
  • Coordinate contractor work on the property. (Ensure selected contractors are approved in Compliance Depot or waiver form has been completed.)
  • Obtain a minimum of three (3) bids on all major purchases exceeding $500, unless Board requests otherwise.
  • Return AP, Prelims, and Delinquencies back to Accounting within 24 hours or in accordance with the Accounting Calendar.
  • Update and complete Time Tracking by the first Friday following the reporting Month.

Job Requirements


  • Excellent verbal, interpersonal and written communication skills.
  • Advanced skills in MS Excel. Proficient in MS PowerPoint and MS Word.
  • Strong analytical skills and abilities.
  • Ability to work within strict deadlines and adapt to shifting priorities.
  • Works well in a collaborative environment and takes ownership of assigned tasks.
  • Strong attention to detail.



  • Bachelor’s degree, CMCA and/or AMS designation, and recent related experience or an equivalent combination of education and experience preferred.
  • Real estate organization/management operations experience preferred.



 (Scope of the person’s authority, including a list of jobs that report to this job).





 (The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).


  • The work is described as light in physical demand.



 (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).


Normal office work environment with little or no exposure to undesirable elements.



Some travel may be required.