Regional Maintenance Director in Charlotte, NC at Pinnacle

Date Posted: 1/4/2021

Job Snapshot

Job Description

Location: Regional Office - Charlotte, NC

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states and 25 major metropolitan areas. Headquartered in Dallas, Pinnacle has city offices in 10 states across the nation.

Pinnacle provides its team members with an exceptional company culture. Every team member plays a vital role at Pinnacle, so we provide them with the training, support and tools needed for success. Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

Position Summary
The role of the Regional Maintenance Director (RMD) is to provide oversight and managerial support for Maintenance for the geographic area assigned.  The RMD will be chiefly responsible for managing Maintenance Supervisors and serve as back-up support to the Regional Property Managers, Vice Presidents, and Regional Vice President.  RMD will maintain high quality condition of responsible properties, while providing supervision and assistance to other Maintenance Supervisors in the specified region.  Provide excellent customer service, supervise preparation of move-ins and operate within approved budget.

Essential Functions/Responsibilities
• Responsible for operation of the physical property within the scope and parameters of the Management Plan
• Responsible for maintenance as well as renovations and various aspects of new construction
• Establish, implement, train, and monitor maintenance guidelines for the maintenance teams, including, but not limited to, safety on the job, preventative maintenance, make ready, scheduling techniques, and HVAC.
• Ensures prompt and efficient service by the maintenance teams to all residents
• Participates in capital expenditure projects from Owner initiatives or lender/State/Local requirements
• Participates in scheduling and preventative maintenance planning
• Participates in annual budget planning and provides input to vendor selection
• Participates in due diligence efforts as assigned
• Provide constructive verbal feedback to Property Manager and Regional Property Manager about property and maintenance team members
• Perform any other related duties as required or assigned


Job Requirements

• Must have excellent organizational and administrative skills
• Ability to read and interpret technical and procedural manuals and regulations
• Must be able to effectively communicate with all levels of individuals
• Must possess an extensive working knowledge of all aspects of multifamily property maintenance
• Construction knowledge preferred

Education and/or Experience
• Minimum of two years’ experience as a maintenance supervisor in the multi-family field is required
• High School diploma or equivalent

Required certificates, licenses, registration:
• Bi-lingual preferred
• HVAC Certification required

Skills/Specialized Knowledge
• MS Office (Word, Excel, and PowerPoint)
• Excellent written and verbal communication skills
• Take initiative and work independently while contributing to the overall success of the Pinnacle service team. 
• Effectively organize, prioritize and time manage workload
• Maintains discretion in working with sensitive and confidential information.

Other Requirements
Positive attitude, flexibility, and ability to multi-task

Physical Demands
This is a management position and is considered light in physical demand.  Requirements include the ability to frequently sit, stand, walk, extend arms and hands forward and overhead, finger and grasp. Must be able to occasionally bend, crouch or stoop.  Must be able to lift and carry up to 50 pounds. Must have record of good vision.

Work Environment
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Work is completed both in and out of doors.  The indoor work environment is with temperature control and natural and artificial light.  The outdoor work environment includes all weather conditions and materials used in maintenance work. Regular exposure to paint fumes, solvents, adhesives, carpet fumes, chemical fumes, toner products for printer and copier, pool chemicals, and others.

Travel Requirements
Extensive travel required within assigned geographic region.  

This job description in no way states or implies that these are the only duties to be performed by the team member incumbent in this position. Further, this document does not create an employment contract implied or otherwise, other than an “at will” relationship.


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